NoFreeze

IPTV subscription / counter 01

NoFreeze Questions / counter 06 16 answers

IPTV questions
and answers

These are the questions we get asked most, with the answers we would give you in the chat. If yours is missing, write to us.

Before you buy

How much does an IPTV subscription cost?

Between 14.99 EUR for one month and 83.99 EUR for twelve months. Prices are in euro, and your card or PayPal converts at the rate of your bank.

Which devices work?

Fire TV Stick, Android TV box, Samsung and LG Smart TVs, Apple TV, iPhone and iPad, Android phone and tablet, Windows PC and Mac.

Is there a free trial?

No. We do not run a free trial and we do not pretend to. The seven day money back guarantee is your test window.

How many channels do I get?

We do not publish a channel count. Numbers in this trade are not verifiable, and the providers contradict each other. Ask us about the channels that matter to you before you pay.

Can I see the channel list before I pay?

Ask us. We answer before you order, not after.

How fast do I get my access details?

We send them once the payment is confirmed. The exact moment depends on when we are online.

One connection, several devices

Can two people watch at the same time?

Not with one subscription. One connection is one stream. Two people at the same time need two subscriptions.

Can I move the subscription to another device?

Yes. Install the app on the new device and enter the same access details. One device streams at a time.

Do I need a VPN?

No. Some viewers use one for their own reasons. We do not require it and we do not sell one.

Legal questions

Is IPTV legal?

IPTV is a way of delivering television over the internet. Whether a service is lawful depends on the rights behind it. We do not own the channels and we do not hold broadcast rights. The rules differ by country, so check the situation where you live.

Is IPTV blocked in the United States or the United Kingdom?

We cannot answer that for your line. If a stream does not open, write to us and we go through the setup with you.

Do you sell channels or packages of channels?

No. We provide an IPTV service and we support it. We do not sell channel packages and we do not hold broadcast rights.

Money and terms

Does the subscription renew on its own?

No. It ends with the term you paid for.

Do I have to cancel anything?

No. There is nothing to cancel, because nothing renews.

How does the guarantee work?

Seven days from activation. Write to us, we work on the setup with you, and if we cannot solve it you get your money back. The conditions are in the refund policy.

Which payment options can I use?

We send the payment options in the chat when you order.

Days guarantee from activation

Order on WhatsAppOne connection · no auto-renewal